File a traffic Complaint

WHAT KIND OF TRAFFIC COMPLAINT DO YOU HAVE?

The Victoria Police Traffic Section is committed to investigating driving complaints from the public.  The public are our eyes and ears and as such we welcome reports from our citizens when they observe driving offences that would benefit from some form of police intervention.

There are three main types of action the police can and will take when it comes to receiving driving complaints from the public:

1. GENERAL INFORMATION:

This is general information that you want us to be aware of for potential enforcement action as time and resources permit.  ie. a continual problem with speeders in the 30 km/h in Cook Street Village.

For these types of complaints we will keep track of the number of complaints of a specific concern at a particular location or area and deploy traffic enforcement resources in those areas as part of our general traffic enforcement strategy when resources permit. You will not be contacted and will not be required to attend Court.

2. WARNINGS:

These are observed driving offences where you simply want the police to speak to the driver or owner and issue a warning.

For these type of complaints we will generate an investigative file. Providing that you have supplied sufficiently detailed information we will contact the driver/owner of the vehicle and express your concerns to them. If warranted they will be warned that if similar complaints are received about their driving behaviour they could be ticketed with a fine. In cases where we are not able to speak to the driver/owner directly we will send a warning letter to them.  Because there will be a record of your complaint, it assists in starting enforcement action against the driver/owner should similar complaints be received from others about their driving offence in the future. Even if those future driving offences occur in areas outside Victoria or Esquimalt, your report is helpful as other police agencies will have access to your complaint about that driver/owner. You will be contacted with the outcome and you will not be required to attend Court

3. CHARGES LAID ON YOUR BEHALF:

These are observed driving offences that you feel warrant immediate enforcement action and you want police to issue a Violation Ticket on your behalf.

In cases where the police issue a ticket on your behalf there is almost a 100% dispute rate where the person getting the ticket wishes to go to court to dispute your allegations. Because of this, you must be willing to attend Traffic Court to give evidence to a Justice of The Peace if required. This may require you to take half a day off work or school without being compensated to give your evidence. If you commit to this process and are required to attend Court to give evidence you will be issued a Subpoena. For these reasons it is imperative that if you wish police to issue a ticket for an offence you observed that you are fully committed to the legal process that may follow. If you can't commit to attending Court we will not commence enforcement action against another person on your behalf.

You will be contacted by the investigating police officer and advised of the outcome and you will almost certainly be required to attend Court.

We are now pleased to offer our online reporting as a means to accept these complaints.  Please click here to enter into our online reporting.